Privacy Policy
Last Updated: January 1, 2025
At WeBoth, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
Quick Summary: We collect only the information necessary to provide our AI-powered relationship mediation service. Your disagreements and personal data are encrypted and never shared with third parties for marketing purposes.
1. Information We Collect
1.1 Information You Provide
- Account Information: Name, email address, and optional profile details
- Disagreement Content: Descriptions of disagreements, compromise solutions, and resolution progress
- Partner Connection: Partner's connection code for device synchronization
- User Preferences: Relationship theme, notification settings, and app preferences
- Feedback: Any feedback, ratings, or support requests you submit
1.2 Automatically Collected Information
- Usage Data: App interactions, features used, and session duration
- Device Information: Device type, operating system version, unique device identifiers
- Analytics Data: App performance, crash reports, and error logs
- Subscription Data: Purchase history, subscription status, and payment information (processed by Apple)
1.3 Information from AI Processing
- AI-Generated Content: Compromise suggestions, fairness scores, and psychological insights generated by our AI
- Pattern Analysis: Aggregate patterns identified in your disagreement resolution history
2. How We Use Your Information
We use the collected information for the following purposes:
- Provide Core Services: Process disagreements, generate AI-powered compromise solutions, and track resolution progress
- Synchronization: Enable real-time sync between you and your partner's devices
- Personalization: Customize your experience based on relationship type and preferences
- Improve AI Models: Train and improve our mediation algorithms (using anonymized data only)
- Customer Support: Respond to your support requests and troubleshoot issues
- Analytics: Understand how users interact with the app to improve features and performance
- Security: Detect and prevent fraud, abuse, and security threats
- Legal Compliance: Comply with legal obligations and enforce our Terms of Service
3. How We Share Your Information
3.1 With Your Partner
When you connect with a partner, you explicitly share disagreements, compromises, and resolution progress with them through our encrypted synchronization system.
3.2 With Service Providers
We share information with trusted third-party service providers who assist us in operating the app:
- Third-Party AI Service: Processes disagreement content to generate compromise solutions
- Apple (App Store): Processes subscription payments and manages in-app purchases
- Cloud Storage: Stores encrypted data for synchronization purposes
- Analytics Providers: Helps us understand app usage (with anonymized data)
3.3 We Do NOT Share Your Information With
- Advertisers or marketing companies
- Social media platforms
- Data brokers
- Any third party for their own marketing purposes
3.4 Legal Requirements
We may disclose your information if required by law, subpoena, or legal process, or to protect our rights, property, or safety.
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: All data is encrypted in transit (TLS/SSL) and at rest
- Local Storage: Core Data storage on your device with iOS security features
- Access Controls: Strict internal access controls to your personal information
- Secure APIs: All communication with our AI service uses encrypted channels
- No Password Storage: We don't store passwords; authentication is handled by Apple
Important: While we implement robust security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but we continuously work to protect your information.
5. Your Privacy Rights
5.1 Access and Control
You have the right to:
- Access: View all your stored data within the app
- Edit: Update your profile information and preferences
- Delete: Delete specific disagreements, compromises, or your entire account
- Export: Request a copy of your data in a portable format
- Opt-Out: Disable analytics or data sharing for AI model improvement
5.2 California Privacy Rights (CCPA)
If you are a California resident, you have additional rights including:
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed
- Right to say no to the sale of personal information
- Right to deletion of personal information
- Right to non-discrimination for exercising your rights
5.3 European Privacy Rights (GDPR)
If you are in the European Economic Area, you have rights including:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
6. Data Retention
We retain your information for as long as necessary to provide our services:
- Active Accounts: Data is retained while your account is active
- Deleted Accounts: Data is deleted within 30 days of account deletion
- Backup Systems: Deleted data is removed from backups within 90 days
- Legal Requirements: Some data may be retained longer if required by law
- Anonymized Analytics: Aggregated, anonymized data may be retained indefinitely for research
7. Children's Privacy
WeBoth is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that we have collected information from a child under 18, we will delete it immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Third-Party Links
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
10. AI and Machine Learning
We use a third-party AI service to process your disagreements and generate compromise solutions:
- Your disagreement content is sent to our AI service provider's API for processing
- The AI service provider processes this data according to their privacy policy
- We use anonymized, aggregated data to improve our AI prompts and models
- Individual disagreement content is not used to train general AI models
- You can opt out of contributing anonymized data to model improvement in Settings
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy in the app
- Updating the "Last Updated" date
- Sending you an in-app notification or email for significant changes
Your continued use of WeBoth after changes constitutes acceptance of the updated Privacy Policy.
12. Your Consent
By using WeBoth, you consent to this Privacy Policy and agree to its terms. If you do not agree, please do not use our app.